Conditions of Purchase

1 – Premises and acceptance of the General Conditions of Sale
These general terms and conditions (hereinafter also “General Conditions”) govern the offer by the company Fratelli Ansuini di Mastro Peppe sas di Ansuini Fabrizio & C. (hereinafter also “Norcineria Ansuini”) of products on the linked sites (hereinafter also “Sites”). The General Conditions must be accepted by the User when registering on the Site in order to take advantage of the offers formulated therein and to proceed with the purchase of products.
Norcineria Ansuini reserves the right to modify the General Conditions in whole or in part at any time, notifying Users through the Site with at least 30 days’ notice, if there are changes in the way the products and services offered are used. Users are therefore required to consult this page periodically, so that they are always informed about the conditions applied. It is understood that the use of the Sites subsequent to such changes implies tacit acceptance of the same.

2 – Ownership of the Site – Type of offers.
The Sites are owned by Norcineria Ansuini, with registered office in Norcia, Italy, 06046, Via Anicia 105, C.F. and P.IVA 00189570542. The products on the Sites are resold directly by Norcineria Ansuini, either in the form of “Direct Sale” or by commercial partners. Unless otherwise specified on the detail page of the good, it must be understood that the products are sold directly by Norcineria Ansuini. Conversely, in the case of the sale of products by a partner, Norcineria Ansuini offers a service of mere intermediation and acts in the name and on behalf of the partner, remaining to all intents and purposes extraneous to the relationship, and therefore to the sales contracts entered into between the User and the partner itself.
Products can be sold either through a permanent catalog, or through “flash-deal” formulas or promotions that provide for product availability subject to quantity and/or time limits. Product offerings are in the categories of food, alcohol and accessories. Following a purchase transaction, Norcineria Ansuini will issue the User with an order confirmation and an indication, in the case of sales from a business partner, of the partner, if any, who will ship the goods.

3 – Registration to the Sites
The Sites are intended exclusively for Users who are 18 years of age or older. Navigation and use of the services offered within the Sites are made accessible after a registration procedure.
Registration is free of charge. Users registering to the Sites will have to provide certain personal data and follow all the steps from the procedure (henceforth also “Complete Registration”). At the time of Complete Registration, the User will be asked to choose a Username and Password, which the User agrees not to give even temporarily to third parties and to keep with due care, diligence, and secrecy under its own responsibility, these credentials constituting the only means to identify the User and to validate its accesses to the offers. The User is therefore informed that all acts performed through the use of said credentials, will be attributed to him and will be binding on him.
The User is required to immediately inform Norcineria Ansuini of any unauthorized or improper use of his access credentials or to report any violations by third parties. If Norcineria Ansuini finds violations it may at its own discretion inhibit access, permanently delete the information contained therein or refuse the opening of new Accounts by the same User.
At any time the User may update and/or modify or request the deletion of the information released during Registration. In the event of a request for cancellation, however, Norcineria Ansuini may temporarily retain, in whole or in part, such information, for the sole purpose of executing any purchases made and/or to be able to conclude accounting and tax procedures.
Full Registration is required to proceed with the purchase of products and to access summary information regarding the activities performed by the User on the site (also “Account”).
Partial Registration to the Site (hereinafter also “Partial Registration”) is also permitted by entering only the User’s email address. Partial Registration only allows the User to receive the newsletter, and not also to proceed to purchase products and/or services, or otherwise conduct other operations on the Site.

4 – Conditions of the offer
The subject of Norcineria Ansuini’s offers is the purchase of goods at the prices indicated on the Sites. Norcineria Ansuini reserves the right not to fulfill orders from parties other than the “consumer” in accordance with its commercial policy. In any case, Norcineria Ansuini does not sell alcohol to persons under 18 years of age. By submitting orders, the consumer guarantees that the ordering party and, if different, the recipient of the goods are both over the age of 18.
Prices are in Euros and include VAT. The shipping costs of the goods may be of fixed amount or variable amount, calculated according to the weight, number of items selected and/or the destination address of the goods. Shipping costs may also be included in the sale price of some items or be free of charge in case the total amount of the order is above a certain value or as a result of a specific promotion. However, the User is always informed of the amount of shipping costs before concluding the purchase procedure and making the payment.
The images accompanying the information sheets of a product or offer may not be perfectly representative of its characteristics but differ in color, size and accessory products in the picture. All information supporting the purchase is intended as mere generic information material, therefore not referable to the actual characteristics of an individual offer.
The validity of offers may be subject to quantity or time limitations, after which, they may no longer be available. The validity date and/or the available quantity of the offers are reported on the Sites in such a way as to allow the User to become aware of them. Norcineria Ansuini may change the duration or quantity of an offer at any time and at its own discretion, it being understood that it will follow up on orders placed during the validity of a given offer. An offer may be published multiple times over time. In some cases, it is possible that the availability of a good ends at a time after the purchase: in these cases Norcineria Ansuini, if the conditions are met, will refund the User. it is also possible that for some offers of goods, a specific variant is not guaranteed and the User will be asked to specify one or more preferences at the time of purchase: in these circumstances, the User is aware that he/she may receive a different variant of the product than the one chosen at the time of purchase.

5 – Purchase procedure and method of payment
Having acknowledged the conditions of the offer, the User may finalize the purchase by following the procedure on the Sites
Before the purchase is finalized, a summary will be displayed showing the unit cost of the selected item and the total, in case of purchase of several quantities of the same item or different items. The cost of any shipping, delivery or postal charges may be fixed or variable, calculated according to the weight of the goods, the number of items selected and/or the destination address indicated by the User during the purchase process. Shipping costs may also be included in the sale price of some items or be free of charge if the total amount of the order exceeds a certain value or as a result of specific promotion. However, the User is always informed of the amount of shipping costs before concluding the purchase procedure and making the payment. Once the purchase is concluded, the User must proceed with the payment, which will be made to Norcineria Ansuini, both in the case of Direct Sale and in the case of Intermediate Sale. In the case of Intermediate Sale Norcineria Ansuini will receive the payment in the name and on behalf of the Partner, thus always remaining extraneous to the relationship between the Partner and the User. If not otherwise specified on the detail page of the good, it must still be understood that the products are sold directly by Norcineria Ansuini.
Following the successful completion of the payment, the User will receive a confirmation email containing information about the purchased offer. The confirmation will contain a summary of the delivery and billing address. The shipment of goods takes place within the time specified in the order confirmation. Delivery times are also indicated before completing the purchase process in the shopping cart summary or on the product page. This information is indicative and does not represent a certain date, as it is not always possible to foresee possible delays due to the courier responsible for delivery to the Customer or other causes due to third parties or force majeure not attributable to Norcineria Ansuini. In the absence of the confirmation email, the purchase cannot be considered validly concluded. In this case, if the amount of the non-purchase should be erroneously charged to the User, the same will be required to promptly notify Norcineria Ansuini, by sending an email to info@norcineriaansuini.it, in order to allow Norcineria Ansuini to verify what has happened and in case to proceed to refund the amount paid.
The payment methods accepted, unless otherwise specified or agreed with the User, are: credit card and prepaid cards of the Visa, Mastercard, Maestro, Postepay, American Express, Discover (Diners Club International and Pulse) circuits, with PayPal account and bank transfer. Norcineria Ansuini may, in some or all cases and at its total discretion, offer the alternative mode of payment by cash on delivery (cash on delivery of the goods).
Unless otherwise specified in the terms of the offer, the amounts due will be charged upon confirmation of payment. In the case of bank transfer, when confirming the order, the bank details (IBAN), the amount of the transfer and the order number will be indicated. Payment by bank transfer must be made within the terms that may be indicated and in any case no later than 2 days from the order confirmation, a term beyond which it may not be possible to guarantee the fulfillment of the goods: in this case Norcineria Ansuini will re-credit to the sender, without additional cost and by bank transfer, any payment received after the terms.
If the User realizes that he has provided incorrect and / or incomplete information about his personal details or the shipping address of the goods, it is necessary for him to communicate it promptly and within the terms of fulfillment of orders, by sending an email to info@norcineriaansuini.it. In all cases, the User is solely responsible for any indication of incorrect and/or incomplete generalities or delivery address, resulting in the possibility of loss of the amount paid if the goods are delivered to strangers.

6 – Security in transactions
Norcineria Ansuini is very careful about the security of its Users. Norcineria Ansuini does not process and does not store the data of payment securities, which are processed and/or stored by the relevant payment service providers. In fact, the actual payment takes place through protected and encrypted payment data entry fields, served directly by the payment service. Only after the transaction is completed, the banking service provider communicates to Norcineria Ansuini the outcome of the payment, without providing any sensitive information. For this reason, Norcineria Ansuini has no power over the possible rejection of the credit card used for the payment. Norcineria Ansuini cannot therefore be held responsible in any way for direct or indirect consequences arising from the use of the credit card by the user to make payment for products and/or services purchased.
Navigation on the Norcineria Ansuini sites is protected and encrypted with a “128/256-bit Extended Validation SSL” security certificate, issued by Actalis spa following a precise and constant process of verification of the authenticity of the company’s personal information and domain ownership. It is also possible to verify the authenticity of the certificate and its ownership by clicking in the appropriate protection section of the browser in use, usually next to the address bar, page title or status bar.

7 – Vouchers
Norcineria Ansuini may issue discount codes that the User may use when purchasing products. The discount codes are issued in the form of an alphanumeric code and their value (in euros) is established unquestionably and at its total discretion by Norcineria Ansuini. The discount code may be entered by the User in the appropriate field, at the time he proceeds to enter the order. The discount code thus entered will be automatically deducted, before payment, from the total amount of the order, excluding any shipping charges. Discount codes with percentage discounts are not applied to products already on promotion. Discount codes are generally usable by the user for a limited period of time, after which they will no longer be usable. Discount codes may be subject to a minimum spending amount below which their use will not be possible. Unless otherwise specified, the discount code is personal and tied to the User’s Account and can be used for a single purchase, after which it will be automatically invalidated. Discount codes cannot be combined. Discount codes may not be sold, assigned and/or transferred to third parties unless expressly authorized by Norcineria Ansuini. Norcineria Ansuini reserves the right to cancel any previously issued discount code, even before it expires, without having to justify the reason and without the right to indemnity or compensation. Norcineria Ansuini may also issue discount codes to Users who invite acquaintances, friends and family members to view offers on the Site and register on it. To carry out this procedure, the Sites may provide certain features such as “Recommend to a friend,” “Send email of an offer,” “Share on Facebook,” “Twitter,” other social networks etc. For each new invitee who purchases an offer within a certain time period, Norcineria Ansuini may award the User a discount code, of a value determined from time to time at Norcineria Ansuini’s discretion, to be used on their Account for a subsequent purchase. Norcineria Ansuini reserves the right to delete discount codes issued to Users who misuse them, without prior notice and without the right to indemnity or compensation.

8 – Shipping and delivery
Norcineria Ansuini and its possible Partners accept orders with delivery exclusively within the EU territory, including islands, with the exception of San Marino, Vatican City, Switzerland. The shipment of the goods takes place within the maximum time possibly indicated in the conditions of the offer. The goods are shipped within the time specified in the order confirmation. Delivery times may also be indicated before concluding the purchase procedure in the cart summary or on the product page. This information is indicative and does not represent a certain date, as it is not always possible to predict possible delays due to the courier responsible for delivery to the Customer. In any case Norcineria Ansuini, unless otherwise specified on the product sheet, undertakes to deliver the goods within 15 working days from the date of the order and on average cosengne occur in 24/48 working hours throughout Italy with the exception of the islands where the average delivery time is 48/72 working hours. In the remote event that the goods become unavailable for any reason after receipt of the order, a refund of any payment received will be issued, at no cost to the User. The User may be informed by email of the moment when the product is shipped by Norcineria Ansuini, whether it is a Direct Sale or an Intermediate Sale, in the latter case at the moment when the Partner notifies Norcineria Ansuini of the shipment.
The User will be notified, if available, of the name of the courier and the tracking code of the shipment, through which it will be possible to follow its status. This information, if available, will also be visible within the User Account.
Norcineria Ansuini cannot guarantee that multiple products purchased at the same time will be delivered in a single shipment, nor that any different shipments will arrive at their destination at the same time. In fact, offers may refer to products supplied by different partners and/or may not come from a single warehouse. It is not possible to guarantee an exact date or time of delivery as this depends on the courier, the destination address and the delivery party. Norcineria Ansuini cannot therefore be held responsible for any direct or indirect consequences arising from these timelines. Delivery of what has been ordered is intended, unless otherwise specified during the purchase process, at street level.
Upon delivery of the goods by the courier, the user will be required to verify that the packaging is intact, undamaged, or otherwise altered, even in the sealing materials (adhesive tape or strapping) or that there is no leakage of liquid. Any damage to the packaging and / or the product must be immediately contested by the User, placing a written reserve of control (and specifying the reason for the reserve, e.g. “Punctured packaging”, “Crushed packaging”, etc.) on the courier’s delivery document. Once this document has been signed, the User will not be able to make any objection about the characteristics of what has been delivered. Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 3 days of delivery by writing an email to: info@norcineriaansuini.it or to the Partner email address, if any, indicated in the order confirmation and within the User Account.
In case of non-delivery of the goods within the indicated time, the User will be required to notify Norcineria Ansuini who will check with the Partner and/or directly with the courier, the status of the shipment and any anomaly. Following a shipment anomaly (e.g. package lost or destroyed in transit), Norcineria Ansuini will provide to carry out in case of Direct Sale or to request, or Intermediate Sale, a new shipment of the product, consistent with the availability of the same in the warehouse or at the partner, without further expense or aggravation for the user, or, to fully refund the order in case of Direct Sale or to have the partner proceed to refund in case of Intermediate Sale.

9 – Product conformity guarantee
Norcineria Ansuini operates diligently and in absolute good faith in selecting possible Suppliers and Partners, verifying the actual suitability of the same to supply the products in the quantities and according to the characteristics described in the purchase offers, it being understood that Norcineria Ansuini cannot be responsible for damages to persons resulting from any violation by other producers. In any case, Norcineria Ansuini cannot guarantee the completeness neither of the content of the information provided by the Supplier or Partner, nor of the perfect correspondence of what is described in the product sheet or offer with the product actually delivered, as well as the legitimacy of the use by the Supplier or Partner of the images, videos and distinctive signs. The User is also aware that the images used on the proposals may sometimes only be indicative of the product and may not always accurately represent the product delivered. In the case of an Intermediate Sale, and therefore products supplied directly by a partner, the partner will be solely responsible for the conformity of the products under warranty. Any complaints should be sent directly to the partner by email to the address contained in the purchase confirmation and for information also to info@norcineriaansuini.it. The partner will indicate how to verify, repair or replace the goods, or authorize Norcineria Ansuini to issue a refund to the User. In the case of Direct Sale, Norcineria Ansuini will be directly responsible for the conformity of products under warranty. In the case of products that are found to be nonconforming, the User will contact Norcineria Ansuini by sending an email to: info@norcineriaansuini.it. Norcineria Ansuini will provide, once directly verified the anomaly, the subsequent replacement, or to make a refund through re-credit to the title originally used for payment or the issuance of a discount code in the amount equal to the amount of the product purchased. In any case, the legal guarantee is reserved for consumers or persons who have made a purchase on Norcineria Ansuini for purposes unrelated to any entrepreneurial, commercial, craft or professional activity.

10 – Withdrawal
The User who requires a service for purposes unrelated to his professional activity has the right to withdraw from the purchase contract concluded with Norcineria Ansuini or the partner without penalty and without having to provide any reason, within 14 working days pursuant to and for the purposes of Article 52 paragraph 1 of the Consumer Code, which run from the day of receipt of the purchased product. The withdrawal may be exercised by the Customer, pursuant to art. 54 paragraph 1 of the Consumer Code, using the withdrawal form in Annex I, part B of the Consumer Code or by submitting any other explicit statement of his decision to withdraw from the contract, to be sent either by letter a/r, to Fratelli Ansuini di Mastro Peppe sas di Ansuini Fabrizio & C. , Via Anicia 105, 06046 Norcia (PG) or by email to info@norcineriaansuini.it. The a/r letter or email must contain the indication of the product and the order number. The burden of proof regarding the correct exercise of the right of withdrawal, in accordance with the above procedure, shall be borne by the User.
Following the correct exercise of the right of withdrawal, unless Norcineria Ansuini withdraws the good directly, the User will have the burden of returning the good without undue delay and in any case within 14 days from the date on which the User has communicated to Norcineria Ansuini its decision to withdraw from the contract in accordance with Art. 54, c. 4. The User must affix, on the packaging, in a visible manner the document received from Norcineria Ansuini following the notice of withdrawal referred to above, in which the shipping address and details relating to the order necessary to identify the return at destination are already indicated. The User is advised to include a copy of this document also inside the packaging, in order to avoid its loss or the impossibility of identifying the return once it reaches the warehouse. The related costs of shipping the goods will be borne by the User, unless Norcineria Ansuini has not informed the same in this regard at the time of the conclusion of the contract, in accordance with Article 57 paragraph 1 of the Consumer Code.
In any case, the goods must be stored, handled and inspected with normal diligence and returned intact, complete in all their parts, accompanied by all accessories and explanatory leaflets, identification tags and original labels, where present, still attached to the goods and intact and not tampered with, as well as perfectly suitable for their intended use and free of signs of wear or dirt.
As provided for in Article 57 paragraph 2 of the Consumer Code, the User is responsible for any decrease in value resulting from handling the goods other than what is necessary to establish the nature, characteristics and operation of the goods themselves. In this case, Norcineria Ansuini, upon written notice to be sent to the User within 5 working days of receipt of the good, may reduce the amount of the refund by reason of such decrease in value, providing the same, if the refund has already been paid, the bank details for the payment of the amount due by the User due to the decrease in value of the good.
Norcineria Ansuini may refuse to accept a withdrawal for food products that have been consumed even partially. Pursuant to Article 59 of the aforementioned Consumer Code are excluded from the possibility of withdrawal goods made to measure or customized or which, by their nature, can not be returned or are subject to rapid alteration or deterioration.

11 – Exceptions to the Right of Withdrawal
It is understood in any case that, with reference to the provision of services, the right of withdrawal may not be exercised by the User after the complete supply of products by Norcineria Ansuini if the supply itself has begun with the express agreement of the User and the User has agreed to lose the right of withdrawal following the full performance of the service by Norcineria Ansuini.
In any case, pursuant to Article 59 of the Consumer Code, goods made to measure or customized or which, by their nature, cannot be returned or are subject to rapid alteration or deterioration are excluded from the possibility of withdrawal.

12 – Refunds
The eventual disbursement of sums by way of reimbursement by Norcineria Ansuini, if due, will take place in accordance with art.56 paragraph 1 Consumer Code as soon as possible, and in any case no later than 14 days from the date on which the event giving rise to the reimbursement occurred and in the case of withdrawal, from the day on which it became aware of the relevant exercise by the User. Norcineria Ansuini will make the refund using the same means of payment used by the User for the initial transaction, unless expressly agreed otherwise with the User and provided that the User does not incur any cost as a consequence of using the different means of payment. If the User has expressly chosen a different type of delivery that provides for higher delivery costs than those associated with the standard delivery offered by Norcineria Ansuini (“Additional Costs”), the latter shall not be obliged to reimburse the relevant Additional Costs. It is understood that, except in cases where Norcineria Ansuini has decided to collect the goods directly, it may withhold reimbursement until it has received the goods or until the User has demonstrated that it has returned the goods, whichever situation occurs first.

13 – Responsibility of Norcineria Ansuini
Norcineria Ansuini will not be responsible for damages that may arise from the use of the Sites such as computer viruses, omissions, service interruptions and software failures, including to the damage of the User’s computer equipment, which prevent or delay the provision of services if these are due to external causes, force majeure and/or third parties not dependent on the will of the owner. Norcineria Ansuini will only be responsible for any flaws or discrepancies found in the Direct Sale, while in no case will it be responsible for any flaws or discrepancies found in the Intermediate Sale, for which the partner will be solely responsible to the User. Consequently, the User is informed that in such situations he/she will have to address his/her complaints and take action exclusively against the partner. In any case, Norcineria Ansuini and/or the partner cannot in any case be held responsible for delays or defects or discrepancies dependent on events beyond its reasonable control such as, but not limited to: (1) events of force majeure; (2) events dependent on the actions of third parties such as the interruption or malfunction of the services of telecommunications operators and/or power lines, or acts or omissions by carriers or shippers.

14 – Industrial and intellectual property
Without prejudice to the limitation on the use of the distinctive signs of the partners, Norcineria Ansuini® is the owner of all rights relating to the graphic and conceptual content of the Sites, as well as its own distinctive signs made visible therein. it is therefore forbidden to reproduce, even partially, the content and graphics of the Sites, as well as the distinctive signs made visible therein. Norcineria Ansuini is also the owner of the technological platform for managing the Site.

15 – Privacy
Personal data are collected and processed in order to respond to the User’s requests. Norcineria Ansuini guarantees its users that it operates in compliance with the regulations on the processing of personal data, governed by the Privacy Code referred to in Legislative Decree no. 196/2003. The privacy policy is to be considered an integral and substantial part of these General Conditions and is accessible in the Privacy section of the Site. The data controller is Fratelli Ansuini di Mastro Peppe sas di Ansuini Fabrizio & C. Any complaints should therefore be addressed to: Fratelli Ansuini di Mastro Peppe sas di Ansuini Fabrizio & C., Via Anicia 105, 06046 Norcia (PG), Italy.
At the time of Registration, the User may be asked to give his/her consent to receive commercial information, including by sending newsletters. In this case the User will be free to give or not to give his/her consent.
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16 – Cookies
For the proper functioning of the Site, the use of Cookies is necessary. Cookies are used to derive information about the terminals, operating system, IP address and type of browser in use, in order to offer the User a better browsing experience. This is generally statistical data, which does not contain sensitive information. you can deny the use of Cookies by activating the option to disable them on your browser or device.
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17 – Links to Third Party Sites
The Site may contain links, in the form of hyperlinks or banners, to external, third-party websites. Norcineria Ansuini exercises no control over such sites and assumes no responsibility for the accuracy, nature, quality or completeness of the information contained on third party sites. The content of such sites does not represent products, services or information of Norcineria Ansuini.

18 – Conciliation Procedure. Applicable Law and Jurisdiction
These General Conditions shall be governed in every aspect by Italian law.
For any dispute concerning the interpretation, execution and/or termination of the contract between the User and Norcineria Ansuini, the Parties acknowledge that the Judge of the place of residence or domicile of the User shall have jurisdiction, if the User is to be considered a “consumer” according to the relevant laws in force. If, on the other hand, the User is a professional, in the case of Direct Sale, the Court of Spoleto shall have jurisdiction.